YOUR QUESTIONS ANSWERED
FAQs
Some of our most common questions are answered below.
For service-specific FAQs visit our Services page.
Getting Started
How do I get started? Getting started is straightforward. You can reach out via our contact form or book a time to speak, and we will begin with an initial discussion to understand your business, what you are looking to achieve, and how we can assist. From there, we will outline the next steps, scope of work, and provide clarity on timing and fees before anything begins. Most clients start with a short conversation to get clear on their options before moving forward.
Do you offer initial consultations? We are always keen to have an initial call with you to understand your situation and determine how we can assist. This is an opportunity to discuss your business, ask questions, and get a sense of the right approach before committing to any work. We focus on providing practical, commercially relevant guidance so you can make informed decisions from the outset. It is our standard process to actually speak to our clients first to gain clarity before proceeding with more detailed work.
Pricing
Do you offer fixed fees? Yes! We offer fixed fees so you have clarity from the outset. Before we begin, we take the time to properly scope your matter and provide a clear proposal outlining what’s included. This allows you to move forward with confidence, knowing exactly where you stand. For more complex or evolving matters, we remain transparent about how fees are structured and keep you informed as things progress. Our approach is simple: clear scope, clear pricing, and no surprises.
How much will this cost? Costs vary depending on the nature and complexity of the work. Rather than providing broad estimates, we take the time to understand your specific needs and provide a clear, tailored proposal before we begin. This ensures you know exactly what’s included and can make an informed decision about how to proceed. Our focus is on delivering value. Practical, well-considered advice that supports your business, not just completing a task. All clients receive a clear cost proposal after an initial discussion and before we commence any works, so there are no surprises.
Working Together
How quickly can you help? Timeframes depend on the type of work and current capacity, but we aim to respond promptly and keep things moving efficiently. For straightforward matters, we can often begin work quickly. More complex projects may require additional time to ensure everything is properly considered and delivered to a high standard. We will always give you a clear indication of timing upfront and keep you updated as things progress. Many clients reach out when timing matters and we prioritise clarity and responsiveness from the outset.
Do you work with ongoing clients? Yes, of course we do! Many of our clients work with us on an ongoing basis as their business grows. While some matters are one-off, we often support clients over time with contracts, advice, transactions and strategic decisions as new issues arise. This allows us to develop a strong understanding of your business and provide more tailored, efficient support. Many clients start with a single matter and continue working with us as a trusted legal partner.
Legal
What contracts do I need? The right contracts depend on how your business operates, but most businesses benefit from having a small number of key documents in place early. Common examples include: • client or customer agreements • terms and conditions • contractor or employment agreements • confidentiality agreements • supplier or partnership agreements Rather than providing a generic set of templates, we focus on what is actually relevant to your business and how you operate. Many clients begin with one or two core contracts, then build out their suite as their business grows.
When should I see a lawyer? The best time to seek legal advice is usually before an issue arises; when you are making decisions, entering into agreements, or planning your next step. In practice, many clients come to us when: • starting or restructuring a business • entering into a new contract or relationship • hiring staff or engaging contractors • buying or selling a business • when something doesn’t feel quite right Early advice can often prevent more complex (and costly) issues later. Most clients reach out at a decision point; when they want clarity and confidence before moving forward.