PRIVACY POLICY

Stacey Legal's Privacy Policy

Stacey Legal Pty Ltd (ACN 698 618 898) is committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and in accordance with other applicable privacy laws.

This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.

In this Privacy Policy:

“Stacey Legal”, “we”, “us” or “our” refers to Stacey Legal Pty Ltd (ACN 698 618 898); and
“you” refers to any entity or individual about whom we collect personal information.

What is Personal Information do we collect about you?

(a) Website users, clients and prospective clients

Personal information is information or an opinion that identifies an individual.

When you use our website, enquire about our services, or when you become a client of Stacey Legal, a record is made which includes your personal information.

Personal information that we may collect from you includes:

Name;
Residential, postal address and email address;
Date of birth;
Telephone and mobile telephone number;
Social media information;
payment account details (Stacey Legal will not store any credit card information, and all payments are processed by third party merchant services providers);
Information you provide to us, including providing preferences and/or opinions, and information through customer surveys;
Information about your legal matter;
Your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information; and
Any other personal information requested by us and/or provided by you or a third party.

We are also required collect personal and sensitive information to comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This may include, but is not limited to, your name, date of birth, address, occupation, and copies of identification documents (such as passports or driver's licenses) to establish and verify your identity.

(b) Prospective employees or applicants

We collect personal information when recruiting personnel, such as your name, contact details, qualifications and work history. Generally, we will collect this information directly from you.

We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). Before offering you a position, we may collect additional details such as your tax file number and superannuation information and other information necessary to conduct background checks to determine your suitability for certain positions.

Stacey Legal may collect personal information about other individuals who are not clients of ours. This may include members of the public who participate in events we are involved with, individual service providers, suppliers and contractors to Stacey Legal, and other individuals who interact with Stacey Legal on a commercial basis. The kinds of personal information we collect will depend on the capacity in which you are dealing with Stacey Legal. Generally, it would include name, contact details, and information regarding our interactions and transactions with you.

You can always decline to give Stacey Legal any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.

How and why do we collect and use your personal information?

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

The purposes for which Stacey Legal usually collects and uses personal information depends on the nature of your interaction with us, but may include:

contact us through our website or online platform;
submit or volunteer any information to us through our website or online platform
sale and delivery of services to you;
to perform "Customer Due Diligence" and verify your identity in accordance with the AML/CTF Act;
to assess, monitor, and manage potential money laundering, terrorism financing, or proliferation financing risks;
to comply with our legal obligations, including making reports to regulatory bodies like AUSTRAC;
to fulfill record-keeping obligations required by law;
responding to requests for information and other general inquiries;
through media and publications;
submit any of our online sign up forms;
communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook, Instagram, or Twitter), advertising, or otherwise;
contracting third party services;
researching, developing, and expanding our services;
informing you of our activities, events, facilities, and services;
invest in our business or enquire as to a potential purchase in our business;
recruitment processes (including for volunteers, internships and work experience);
to comply with our legal obligations, resolve any disputes that we may have with any of our clients, and enforce our agreements with third parties; and
responding to general enquires and complaints.

Stacey Legal generally collects personal information directly from you. We may collect and update your personal information via our website, over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example from:

through marketing, client and supplier lists provided to us; and
third party suppliers and contractors who assist us to operate our business.

Stacey Legal also collects and uses personal information for market research purposes and to innovate and improve our delivery of products and services.

How does Stacey Legal interact with you via the internet?

You may visit our website (https://www.staceylegal.com/) without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to Stacey Legal will be managed in accordance with this Privacy Policy.

Our website may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly. Information collected via electronic communications may include internet protocol addresses, the time, date and place of the communication. You are not identifiable from such information.

You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.

You may have accessed Stacey Legal's website by third-party websites and Stacey Legal’s website may contain links to third-party websites. Stacey Legal is not responsible for the content or privacy practices of websites that are linked to our website.

Can you deal with Stacey Legal anonymously?

Stacey Legal may provide individuals with the opportunity of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not practicable for Stacey Legal to deal with individuals anonymously or pseudonymously on an ongoing basis.

How does Stacey Legal hold information?

Stacey Legal stores information by electronic record keeping methods in secure databases (including trusted third-party storage providers based in Australia and overseas).

We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.

Stacey Legal maintains physical security over paper and electronic data stores. We also maintain computer and network security, for example, we use firewalls and other security systems such as user identifiers, MFA, and passwords to control access to our computer systems.

Our website does not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our website are encouraged to exercise care in sending personal information via the internet.

From time to time, we take steps to destroy or de-identify information that we no longer require.

Use and disclosure of Personal Information

(a) For clients

The purposes for which we may use and disclose your personal information will depend on the services we are providing to you. For example, you have engaged us to deliver a service, we will only use your client database information to contact said clients where relevant to services provided to you and with your express permission.

We do not share your personal information with third parties except as required or permitted by law. We may disclose your information to:

Government regulators, law enforcement agencies, or courts, as mandated by the AML/CTF Act.
Third-party identity verification service providers and software platforms utilised to complete background and due diligence checks

(b) Use and disclosure for administration and management

Your Personal Information may be used or disclosed in a number of circumstances including the following:

informing you about our services, upcoming promotions and events, or other opportunities that may interest you;
to provide services or information to you;
for record keeping and administrative purposes;
to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you;
to improve and optimise our service offering and customer experience;
to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you;
where required or authorised by law;
to consider an application of employment from you; and
to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications.

We may utilise secure, enterprise-grade AI tools to assist with legal research, document drafting, and data analysis. We strictly prohibit the input of identifying, sensitive, or confidential client information into unencrypted or public AI platforms to protect your privacy and ensure compliance with our company and legal industry AI Guidelines.

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined in how we use collected information.

If you do not want to receive direct marketing communications, you can opt-out or unsubscribe at any time by contacting us using the contact details below or by electronic means described in the relevant communication (such as unsubscribe buttons or links).

If you opt-out of receiving marketing material from us, Stacey Legal may still contact you in relation to its ongoing relationship with you, including in relation to billing or services you have specifically requested from us.

Stacey Legal may disclose information to third parties we engage in order to provide our services, including contractors and service providers used for data processing, payment systems, data analysis, client satisfaction surveys, information technology services and support, website maintenance/development, archiving, mail-outs, and market research.

Personal information may also be shared between related and affiliated businesses of Stacey Legal, located in Australia and overseas.

Third parties to whom we have disclosed your personal information may contact you directly on our instructions to let you know they have collected your personal information and to give you information about their privacy policies.

How can you access or seek correction of your personal information?

You are entitled to access your personal information held by Stacey Legal on request. To request access to your personal information please contact our privacy officer using the contact details set out below.

You will not be charged for making a request to access your personal information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you and letting us know if your personal details change.

However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.

We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.

What should you do if you have a complaint about the handling of your personal information?

You may contact Stacey Legal at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.

You may make a complaint about privacy to the privacy officer at the contact details set out below.

The privacy officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.

If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.

In most cases, we will investigate and try to resolve a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.

If you are not satisfied with our response to your complaint, or you consider that Stacey Legal may have breached the Australian Privacy Principles or the Privacy Act, a complaint may be made to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone on 1300 363 992 or by using the contact details on the website www.oaic.gov.au

How are changes made to this Privacy Policy?

Stacey Legal may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes.

How can you contact Stacey Legal?

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact the Stacey Legal privacy officer using the details set out below:

Privacy Officer

Name: Stacey Brennan

Email: stacey@staceylegal.com

This Privacy Policy was last updated in July 2026.